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Help Direct (Lancaster District)
Adult Casework
50forward transition to Help Direct
Background
The newly established Help Direct service was launched in November 2008. The service, commissioned through Lancashire County Council to a number of lead providers across Lancashire, is the new gateway providing one point of contact for adults to access information, advice and services. Signposts is sub-contracting with Age Concern Lancashire, the lead provider in the Lancaster District to deliver outreach information, advice and support.
The Navigator model developed through the 50Forward Project is being used by Signposts to deliver the outreach casework for Help Direct, offering low level intervention to all adults referred from the Help Direct team. In addition, we provide the same service under the Help Direct umbrella, to referrals received directly to Signposts from other agencies and via our own work with disadvantaged and hard to reach groups.
Help Direct is working with a large number of local organisations and community groups to provide and develop support for adults and older people to get the most out of life in the following areas:
- Health and fitness
- Home and Garden
- Feeling safe in your home and community
- Learning and leisure
- Managing finances
- Mobility and transport
- Community groups and involvement
- Getting the right help and support
- Relationships and families
- Employment, volunteering and training
Refer to Signposts - Referral form – PDF and Word Version
Useful Links
Big Care Debate
Carers Strategy
Relevant Social Policy and legislation Links
Department of Health; Independence , Well-being and Choice.
Department of Health; National Service Framework for Older People
Housing, health and social care for older people
Expanded services and increased choices for older people
Useful Information
Knowledge review 13: Outcomes-focused services for older people
This SCIE knowledge review includes a review of research evidence on the outcomes valued by older people and the factors that facilitate and inhibit achieving these outcomes.
It also contains a postal survey of localities and social services managers in England and Wales known to be interested in developing outcomes-focused approaches to older people’s services; and in-depth studies in six localities.
Download Knowledge review 13 available at:
http://www.scie.org.uk/publications/knowledgereviews/kr13.pdf
To read pdf documents, you will
need Adobe Acrobat.
You can download it free of charge here
