More than just food

Many of the hundreds of people who came to us to access our food bank service need more help than a bag of food.

Our volunteers are trained to be able to chat to people and see if there is other help we can give. An example is a lady who came in to get a food parcel, but it was clear that she was also very anxious. It was her first time coming to us and the volunteer helping her was able to also get her signed up with our Information & Guidance Team who will help her with some of the practical issues which are causing her anxiety. The lady was so grateful and really wanted to have help but she just didn’t know where to turn. She walked away with food and help to sort out her money.